Mecca Reviews

Mecca has an overall rating of 4.0 based on 37 reviews. Customer feedback on Mecca is mixed: Mecca reviewers highlight positive aspects like wide product selection, excellent customer service, fast shipping and easy returns, which strongly appeal to beauty enthusiasts, skincare aficionados, makeup lovers. However, Mecca is often criticized for its higher prices, occasional stock issues, website navigation challenges.

4.0/5.0

37 reviews

5 Stars

15

4 Stars

7

3 Stars

8

2 Stars

3

1 Star

0

All Mecca Reviews (37)
hello_thomas561
May 24, 2026
"My order showed up with a few…"
My order showed up with a few things missing, which was annoying at first. I wasn’t exactly thrilled, but to be fair, they got back to me quicker than I expected and got it sorted out. It took a bit longer than I would’ve liked, but in the end it wasn’t a huge deal
AaronKrueger_14
May 09, 2026
"Mecca had everything I was looking…"
Mecca had everything I was looking for, which was a relief because I really didn’t want to wait around for a restock... Checkout was simple too, so the whole thing was easy
Earnestine_defranco88
May 05, 2026
"Super quick delivery"
I ordered from mecca my stuff arrived way faster than I thought it would. The tracking was simple to follow, everything showed up in perfect condition, and the whole process was really smooth. Based on my experience, I was genuinely impressed with how quick and easy it all was
Sheri_patterson82
April 30, 2026
"Good deals when promos are on"
I’ve ordered from mecca.com a few times now, the promos are what keep me checking back. I got a solid discount on stuff I was already planning to buy, so it felt like a easy win.

Checkout was simple, the discount went through without any weird issues, and delivery didn’t take long. I like that the offers actually feel useful and not just random leftovers. I’d definitely shop there again...
hello_emilia556
April 30, 2026
"A Little Pricey, But Not Terrible"
Some of the stuff felt a bit overpriced to me, which was kind of disappointing. It wasn’t awful or anything, but I did find myself wishing the prices were a little more reasonable...
SOWARDS
April 25, 2026
"Good shop, but postage is a hassle"
The shop itself is good and I was happy enough with what I got, but the postage could be cheaper. It feels like a bit more effort than it should be to justify ordering when the delivery cost adds up.
carl-Triplett
April 24, 2026
"Pretty straightforward in the end"
I wasn’t expecting much from the account side of mecca, since that kind of thing can be annoying on a lot of sites, but it actually worked fine. Logging in was easy, updating my details was quick, and everything saved properly. Not much to complain about really — it did what it needed to do without any hassle.
MAZE
April 19, 2026
"Some of the items are definitely…"
Some of the items are definitely more expensive than what I’ve seen from competitors, but the quality really holds up. I’ve bought cheaper alternatives before and they didn’t last nearly as long, so in the end this feels like better value. It’s one of those purchases where you pay a little more upfront, but it actually feels worth it.
ernestina_Copeland94
April 10, 2026
"I had to send one item…"
I had to send one item back from my order and thought the refund might drag on for ages, but it was quicker than I expected. I got an email update, and a few days later the money was back in my account, so from my point of view it was straightforward. The only reason I’d give it 4 stars instead of 5 is that the return tracking was a bit confusing at the start. Other than that, no real complaints
Roosevelt-johnson
April 05, 2026
"A couple of the items showed up damaged…"
A couple of the items showed up damaged, which was definitely frustrating at first. But once I reached out, customer service got back to me quickly and didn’t make the process a hassle. They helped sort out a replacement and were friendly about it the whole time. So while the delivery wasn’t perfect, my overall experience ended up being positive because of how well they handled the issue.
HaeKoverman_09
April 01, 2026
"Pretty easy overall"
I did a click and collect order from Mecca and it was easy to put through. Got the ready-to-pick-up email the next day, so not super quick but still fine. Picking it up in store was a little slow and the staff seemed kinda busy, but I got my stuff in the end. Not bad at all, just not like, amazing either.
john2003
March 20, 2026
"Decent order, but the packaging could’ve felt more cared for"
I ordered from mecca.com and everything did arrive safely, so I’m grateful nothing was damaged. That said, the box was a bit dented when it turned up, and one of the items had loose wrapping around it, which didn’t feel very reassuring. For the price, I guess I expected the unboxing to feel a bit more polished and thoughtful. It wasn’t a terrible experience by any means, just a reminder that little details in packaging can really shape how a purchase feels. Overall, average
hello_rachel127
March 15, 2026
"Exchange Took More Effort Than Expected"
I went in to exchange an item it took way longer than I expected. The staff were polite, so that part was fine, but the whole process felt a bit confusing. I had to explain the same thing more than once, which got frustrating after a while. It did get sorted in the end, but for a simple exchange, it just felt like way too much effort.
royneves1375
March 10, 2026
"I found a few items that were…"
I found a few items that were reeeally nice and definitely worth keeping, but a couple of them just didn’t feel worth the price to me. Overall, the quality is a biiit hit or miss, so I’d probably be more careful picking things next time.
hello_joseph942
March 09, 2026
"Customer service was frustrating"
I had an issue with my order and reached out to customer service, but it took them ages to get back to me. And when they finally did, it kind of felt like they hadn’t actually read what I wrote, you know? It wasn’t the worst experience ever, but it was definitely frustrating.
WAGNER
February 26, 2026
"Helpful, but not very confident"
They did help me in the end, so I’ll give them credit for that. But they seemed kind of unsure the whole time, which didn’t make me feel very confident about the help I was getting. It worked out, but the experience felt a bit shaky.
Robin_harris96
February 26, 2026
"I’ve ordered from Mecca a few times now…"
I’ve ordered from Mecca a few times now, and one of the main reasons I keep going back is that paying doesn’t turn into a whole thing. I can use my card or PayPal, and having Afterpay there is really useful when the cart ends up a bit fuller than planned. Checkout is straightforward, I haven’t run into any payment issues, and the confirmation usually comes through quickly. I’m giving 4 stars because I’d like to see a few more wallet options, or at least have Apple Pay a bit easier to spot. But overall, it’s smooth, simple, and feels secure enough that I don’t really think twice about ordering
DavidCarter
February 19, 2026
"Returns were super easy, easy"
I sent my order back expecting it to be a whole thing, but it was actually really easy. The refund came through quick, and I didn’t have to deal with annoying email after email, so that was a nice surprise.
phyllis_Shaw84
February 15, 2026
"Updates were slow"
My order confirmation came through just fine, but after that the updates were really slow. I expected a bit better from mecca, tbh, come on now. It wasn’t the worst experience ever, just annoying having to wait around without much info.
Freida_theuret86
February 06, 2026
"I shop at Mecca often…"
I shop at Mecca often and the loyalty program was okay, but not really amazing. I do like getting samples sometimes, they are a nice little bonus, but the rewards don’t really feels worth it for how much you end up spending. I still use it, I just wish it gave a bit more back.

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